Booking terms

These terms apply to tours booked with Jack the Ripper London Tours, run by UK Empire Tours and Productions Limited.

Prices and payment

Each tour's prices are shown on its page and confirmed when you book. You pay when you book.

Free cancellation up to 24 hours before your tour, with a full refund.

Some tours, such as private tours, have different cancellation terms. These are shown on the tour's page.

To change the date or the number of guests, open your confirmation email and click “Manage this Purchase”, or contact us.

Please arrive 15 minutes before the start time. We can't wait for late arrivals.
Tours run rain or shine. If the weather is severe or dangerous, we'll contact you with updates or other dates.
The route may change.
Age limits and other requirements are listed on each tour's page.